State Farm® Insurance Agent Tomas Casillas

"Quick, straight to the point, sought out the best price"

"Never have any issues and there is always communication if there’s anything needed from me. Everyone is nice and specifically Evelyn is super nice and takes care of anything I need in a timely manner."

"⭐️⭐️⭐️⭐️⭐️ I’ve had such a great experience working with Tomas Casillas. He’s always professional, easy to reach, and takes the time to explain my options so I fully understand my coverage. Whenever I’ve had questions or needed help, Tomas Casillas has gone above and beyond to make sure I’m taken care of. What I appreciate most is how smoothly he handles everything, from setting up my policy to walking me through claims. If you’re looking for someone you can truly trust with your insurance needs, I highly recommend Tomas Casillas."

"Helps me out when i need it most"

"Awesome service and great rates for your home and auto! Much appreciated customer service."

"Evelyn is very professional and very informative don't have any negativity to say against her or the Casillas staff."

"Thank you Evelyn for all your help. I have been with State Farm for many years and have always had great customer service with this agency."

"Thank you very much for your support"

"I have saved time and money with State Farm , very helpful staff here would recommend for anyone that need insurance."

"I recently switched insurances carriers from USAA to State Farm. Must say.. the value and savings is much better with State Farm. Plus the agent that did such an impressive job Evelyn Hidalgo. HIGHLY RECOMMEND HER!!! She’s The Best!!! Thank You Evelyn!!"

"Mr. Casillas and his staff are very knowledgeable and courteous. Visit them for great insurance."

"Very friendly staff, always quick to get a response and very patient"

"I have been a customer for many years now and am not planning to leave. Now, all my family is insured with State Farm. Everyone is very helpful and courteous. I recently needed to make some changes to my policy, and Evelyn was beyond helpful. She answered every question and sent me updated insurance cards within minutes after my phone call. Five stars falls short for the type of customer service I have received since day one."

"Staff listens to my needs and make it a pint to understand my needs and based on that they offered me insurance coverage that met my needs."

"Ms Carmen and Ms Evelyn are AMAZING!, their customer service is excellent and this morning Ms Evelyn was so helpful, professional and kind. Thank you guys!!!"

"Do not get your insurance here!!! I got a quote from Luis and he quoted me $191 and the reason why I agreed to this policy was cause I wanted it to be the same exact thing as I had with the policy before. He Promised me that that’s how much my payment will be monthly as I am very organized and what I need to pay monthly. I started getting calls and emails about the drive safe for discounts but I never agreed to this and they pulled from my account an extra $80 stating that I had this discount agreement and since I didn’t update the information they prorated my account and charged me $249 and that’s what my monthly payment will be with them. I asked for Luis to call me on a Monday. He never called me until I called them on Friday. He stated that the emails and the text messages were to tell me about that extra added feature. He added for discount because he truthfully didn’t tell me himself I don’t know if he’s up selling people so he can get commission, but this is very dishonest. I asked for Thomas to call me on Friday. I never received a call from him. It is now Wednesday, giving him the benefit of the doubt to call me Monday and Tuesday no call no care. I asked if he was in today and it was his day off. They were so happy and quickly to cancel my policy. They do not care about you here. Go to progressive I got $100 off of the quote that they have me here at State Farm Run away. Do not get your insurance here. They do not care about you and they try to upsell you and lie to you about discounts."

"I been with Tomas for 10 yrs and I have never had any trouble with my insurance. "The staff here is so friendly and helpful, it makes the experience so much better.""

"Very helpful and attentive staff. Very pleased with the services done in a timely manner!"

"I have been there customer for more than 10 years and they have always been really helpful they have great customer service and low prices. I also really like that they dont have any fees when i add or remove cars from my policy. I really recomend Tomas Casillas office."

"I’ve been a loyal customer of Tomas Casillas State Farm for many years, and I can’t say enough good things about my agents, Evelyn and Carmen. They have always provided me with exceptional, personalized service, making every interaction smooth and stress-free. Having all my policies in one place with them has been incredibly convenient—it’s truly a one-stop shop for all my insurance needs. No matter what questions or concerns I have, they are always knowledgeable, professional, and ready to help. I highly recommend Evelyn and Carmen to anyone looking for top-notch customer service experience."

"So happy I found such a great insurance company that makes me feel like family. Works with me and elaborates on my policy. Absolutely the BEST!!"

"Horrible insurance company. They over charge for stuff that according to them is “Texas law” but yet other insurance companies say it’s not true. Then when you change companies and you had any discounts because you had bundled up, they come back and charge you for those savings even when stuff has already been completely been paid for. Stay away far away from State Farm, they are over priced"

"Everyone here is so sweet, I’ve had the best experience with Evelyn, she is extremely knowledgeable and happy to help!"

"Excellent customer service! They have always been able to help, they ensured I get the best experience! I very much recommend them!"

"Always helpful and looking for ways to fit my needs while getting the most for what i pay. Recommend Carmen 10/10"