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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Sanchez

June 6, 2024

5  out of  5 rating by Claudia Sanchez
"Tomas and his staff are 150% at your service. The customer service is phenomenal! My only regret is not switching over to them sooner! Highly recommend to El Paso families."
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Cynthia Sarabia

June 5, 2024

5  out of  5 rating by Cynthia Sarabia
"Luis Lozoya was very attentive and he explained the policy in full detail and was very professional. I highly recommend them!"
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Tyler Cope

June 4, 2024

5  out of  5 rating by Tyler Cope
"The staff always responds right away; unbelievably quick with response time is just what I need backed by State Farm coverage. I think Evelyn can process a COI request in under a minute, I don’t know how she is so fast! Thanks!"
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Martin Diaz

May 29, 2024

5  out of  5 rating by Martin Diaz
"Dylan was extremely helpful in getting a quote and and starting my policy and had an answer to all my questions highly recommended!"
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El Paso Rock Shop Vizcarra

May 29, 2024

2  out of  5 rating by El Paso Rock Shop Vizcarra
"My dad had multiple policies with this firm for many yrs which I helped him manage. The staff is always willing to help and courteous but God forbid you actually file claims with them . State Farm will do everything in their power to reject the claims and will make it as complicated as they can for you to file and move forward with the claims. We had to go as far as to hire an attorney to get his home roof repaired it only took 2 yrs, 2 different attorney firms and hundreds of calls for his roof to get repaired. Such a shame."
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Denise Escalante

May 28, 2024

5  out of  5 rating by Denise Escalante
"Luis was very kind and helpful to get us an amazing quote"
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Henry Dominguez

April 26, 2024

5  out of  5 rating by Henry Dominguez
"I've have always received very courteous, and prompt help from Mr. Casillas and his personnel."
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Ernesto Navarro

April 26, 2024

5  out of  5 rating by Ernesto Navarro
"The explanation of the insurance plan that I was seeking was thorough and easy to understand. Thank you State Farm for making this process stress-free. Thank you again Dylan, State Farm rep. for your professionalism."
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Felipe Espinoza

April 26, 2024

5  out of  5 rating by Felipe Espinoza
"Best customer service in town, all the staff is very helpful explaining all my policies home and auto insurance."
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Josh Hernandez

April 26, 2024

5  out of  5 rating by Josh Hernandez
"Helpful staff, always quick and efficient!"
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Manny Duran

April 26, 2024

5  out of  5 rating by Manny Duran
"Dylan Padilla was very helpful. Explained in detail my coverage and life insurance policy. Plus they got me a lower payment than my other previous insurance. Thank you."
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Adrian Muniz

April 26, 2024

5  out of  5 rating by Adrian Muniz
"Great service"
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ramiro muniz

February 22, 2024

5  out of  5 rating by ramiro muniz
"Everyone is always helpful and kind great service!!!!"
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April Carpio

January 27, 2024

1  out of  5 rating by April Carpio
"I do not recommend this insurance evelyn was so rude not helpful at all. They are charging us way more than our usual bill. And do not provide good customer service. Dylan and Luis never have the correct information to provide for us."
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Tabatha Salas

November 21, 2023

5  out of  5 rating by Tabatha Salas
"Welcoming and friendly office. Fully staffed for your insurance needs."
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Jon Gomez

November 9, 2023

5  out of  5 rating by Jon Gomez
"Evelyn was extremely helpful with answering all questions related to a major accident we had. Helped direct us to all the right people and start process. The office is friendly, knowledgeable and very responsive."
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Jazmin Berrios

November 9, 2023

5  out of  5 rating by Jazmin Berrios
"Been with State Farm for over 15 years and recently switched over to Tom Casillas and his team. My only regret is that I didn’t make the switch sooner. All my years with State Farm I have been very pleased, but this team has gone above an beyond from the moment we transitioned to communicate with us, discuss opportunities for savings and most recently , helped us navigate through our first major accident. The office was quick to answer phone calls , we’re patient with all of our questions and gave this mom peace of mind. Thank you Tomas, Evelyn, Luis and the entire team for always being so helpful and efficient!"
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Fernie Yzaguirre

October 28, 2023

5  out of  5 rating by Fernie Yzaguirre
"I was very impressed with the assistance I received. They were so friendly, nice and courteous. Thank you so much for your assistance Stephanie."
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Catalina Cortes

September 12, 2023

5  out of  5 rating by Catalina Cortes
"Highly recommend State Farm. We had an accident claim was paid out quickly and we were back on the road in no time. Called to make a change today and Evelyn was wonderful to speak with, and made the change quickly. Great customer service."
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Tarra Brown

September 11, 2023

5  out of  5 rating by Tarra Brown
"I loved to quick service and the prices were way better than what I was paying with my current insurance provider."
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Alex Ahmed

September 8, 2023

5  out of  5 rating by Alex Ahmed
"Very professional and easy to work with"
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Jasmine martinez

September 6, 2023

5  out of  5 rating by Jasmine martinez
"We’ve been customers of them for more than two years and they’ve always provided exceptional service. Evelyn was very attentive to answering all the question we had over a claim. They really take care of you with whatever assistance you may need."
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Brian A. Ledesma

September 6, 2023

5  out of  5 rating by Brian A. Ledesma
"I have been a customer for years and every time I call with a question or a request, Evelyn is always so helpful with whatever I need. They always take care of me here and I always recommend them to everyone I know. If you are looking for great customer service and competitive rates, look no further."
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Hector Cruz

August 29, 2023

5  out of  5 rating by Hector Cruz
"Evelyn should get a promotion and a raise. Everytime I have an issues she goes above and beyond to solve it and always finds a way to do it."
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Alex Supply

August 22, 2023

5  out of  5 rating by Alex Supply
"I'm so happy with the service they provide, Tomas is so nice and everybody is well trained to help with anything I had ever need it. Evelyn is always available to help and that's the reason I been their customer for several years."